Weird dealer parts policies - Toyota Yaris Forums

shepd · 03-07-2017, 10:56 AM

Is it typical for Toyota dealers to require pre-payment in person only (not even a credit card over the phone) to order small parts (I wanted a $4 bolt) for pickup?

I've ordered parts from Ford and Chrysler for 10x or more that price and never had this kind of hassle. I ended up buying it online, for which after shipping I broke even. But jeez... What a pain in the ass since I can only get to the parts department once a week due to their hours.

If that is normal... I might just stop offering to fix family and friend's Toyotas. Way too much hassle.

03-07-2017, 10:56 AM	#1
shepd Drives: 2007 Yaris 5 door RS Join Date: Nov 2014 Location: Kitchener, ON Posts: 178	Weird dealer parts policies Is it typical for Toyota dealers to require pre-payment in person only (not even a credit card over the phone) to order small parts (I wanted a $4 bolt) for pickup? I've ordered parts from Ford and Chrysler for 10x or more that price and never had this kind of hassle. I ended up buying it online, for which after shipping I broke even. But jeez... What a pain in the ass since I can only get to the parts department once a week due to their hours. If that is normal... I might just stop offering to fix family and friend's Toyotas. Way too much hassle.

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