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Old 07-10-2006, 08:09 PM   #1
sroberts
 
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Im soooo upset right now!!

Dealer called me up today and said my car was in. Been waiting 6 weeks. Just went to pick i up and of course its the wrong car!!! The only thing they got right was the color. No power package, no keyless entry, no spoiler. Nothing I ordered was on this car. ARRRRRRRRGGGGGGG I am so PO'd right now. And of course all they could say was well we will have to re-order it!!!!!! I could pull someone's head off right now.
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Old 07-10-2006, 08:12 PM   #2
Moose
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Ouch. Hey, it'll be that much better when it gets here!

Quote:
Originally Posted by sroberts
I could pull someone's head off right now.
In for pics.
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Old 07-10-2006, 08:35 PM   #3
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Just want to say I'm sorry to learn about that!
It is the dealership's fault, not yours. Ask them to give you a loaner.
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Old 07-10-2006, 08:38 PM   #4
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At least make them give you something for your trouble like 3-4 free oil changes/tire rotation.

Bummer though....

Kevin
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Old 07-10-2006, 09:36 PM   #5
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Don't loose your cool if possible. And as others have mentioned. Turn it around and make the dealership give you something for your troubles. Possibly have them give you a free check up and oil change at your 3000 to 5000 mile check.
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Old 07-11-2006, 05:04 AM   #6
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I bet they where thought you would take it. My dealer did the same thing, but the car had more options than I wanted. I took it anyway. They said you don't have to buy it. It worked out. Wait for the right one and tell them to quit wasting your time.
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Old 07-11-2006, 02:52 PM   #7
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I called the sales manager this morning and gave him a piece of my mind. He says they are scrambling to find one with my options.....
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Old 07-11-2006, 03:31 PM   #8
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Ok, so "supposedly" they found one down in Arizona and it should be here on 8-1. It has a couple hundred dollars more of options then I orignally asked for. Should I make them bring the price down to what we orginally agreed upon or just be grateful I am getting one?
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Old 07-11-2006, 03:46 PM   #9
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Quote:
Originally Posted by sroberts
Ok, so "supposedly" they found one down in Arizona and it should be here on 8-1. It has a couple hundred dollars more of options then I orignally asked for. Should I make them bring the price down to what we orginally agreed upon or just be grateful I am getting one?
I'd inquire. They're either going to give you a better deal or not. And you can either take it or wait for one more to what you want. The upgrades actually might be kind of nice. Just depends on what they are and if you really would like them.
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Old 07-11-2006, 04:27 PM   #10
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i'd give the dealer alot of shit if that happened to me. so far, they all been great (except Infiniti) my Toyota purchase was probably one of the best.
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Old 07-11-2006, 05:15 PM   #11
60 Somethings
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If they are minor ones - ask for them for free. If major, ask for them at INVOICE. FYI: There is a far higher mark-up on the add-ons than on the base vehicle - add-on markup makes up something like 20%-25% of the MSRP.

If it were a stick-shift, Liftback, I'd take it loaded with whatever - they are apparently very rare.

We had a choice of three in Silver (didn't want Black, White or Red) - two were strippos and one was loaded. We took the loaded one without much hesitation. VERY GLAD we did!
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Old 07-11-2006, 05:35 PM   #12
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if you don't take what they try to give you it's not like it will be hard to sell it to someone else, so getting them to come down more on the price can be hard...
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