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TAKE TIME TO READ THIS. IT WAS A REAL BAD EXPERIENCE.
Things i hate about UNITED. 1. They change direct flights to flights with stop overs with little notice. 2. They charge there economy customers $6 US or AUD for an alcoholic drink. 3. They have a checked baggage weight limit of 50 pounds per bag and a $200 US fee for each bag you check in that weighs more than 50 pounds. 4. The terminal at LAX (Gate 71) stinks like urine and the overhead airvents are covered in mould. I'm not talking about one vent, i'm talking about all of them. 5. The seating room in economy is ok for a small child, but not for a 500+ pound, 6"4' tall man. 6. There staff are rude and are not helpful. 7. They covered my wifes brand new suitcase in some sort of oil or grease (they have given us a voucher to have it cleaned at there expense) They suck. I thought that Qantas was bad, but Qantas Economy is like business class vs United Economy. If any of you are going to visit Australia, fly on Qantas. Here is why: All drinks including alcoholic are included in the ticket price. United make you pay $6 US or AUD for one alcoholic drink. Qantas has a checked baggage limit of 70 pounds per bag, United has 50 pounds per bag. Qantas has more leg room. Qantas has in flight enertainment in all of it's seats. It's on demand movies, games and music. United you are stuck watching one of 12 screens in the roof and have to watch whatever they are showing. Qantas staff are polite, helpful and would go the extra mile to help you. United staff would not even urinate on you if you were on fire.
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