So, not sure how to feel on this little matter..?

[tomato]

Originally Posted by Jem_hadar

I think may just go in to see Tim, my original salesman, who I talk to whenever I see, and pass on my feelings about the whole situation, even though it turns out a large part of it was likely caused via my negligence to read what I was handed to sign -- though I still can contend, I think, that they, the service department, really should have known and realized i had had my cabin air filter changed by them not less than 6 months ago, non!?

...

I think I just want to air my feelings to my dealership, and be done with it, get it off my chest officially.

Worth a try but you know, sales is sales, and service department is a completely different story, like 2 different companies (Come to think of it, I don't think that practice is limited to car dealerships, you know sales and support usually have a very different vintage point). So anyway you can always go talk to your guy, but chances are nothing much is going to happen after that.

But hey, I'm not an expert or anything, I'm just giving my humble opinion that's all. sure wouldn't want to offend the more knoweldgeable members of this forum or anything