Liftback Air Conditioning (Cabin) Filter info

[Newyaris]

Originally Posted by Katana

Here in Greece, only the Sol+ version of the new Yaris has a cabin air filter.

The filter costs in Greece 55 euros!!!!!!!! So I have sent an E-mail to Toyota Europe:


Corinth, Greece 8th of March 2007


Dear sir/madam,

I am an owner of a Toyota Yaris 1.3 5D SOL, which I bought in Greece one (1) year ago. I have paid almost 15.000 € and till now I am very satisfied with my car. Nevertheless, with this e-mail I would like to make a complaint.

A few days ago I discovered that my car is not equipped with an A/C filter (situated behind the glove compartment). That fact was not mentioned by the salesman when I bought the car and the owner’s manual does not mention that the filter is extra and installed in some versions only!

Further to our telephone conversation (08/03/2007) about the lack of cabin filter, I have spoken with Toyota Hellas – Greece, as I was instructed by your Customer Service. They told me that the lack of cabin filter is normal and I could buy it. Unfortunately my dealer says that he cannot order it. Another dealer said that he found it and it costs 55€. I think that I will find a solution and I will finally manage to buy the filter.

As I am allergic and air pollution is high where I live, I consider this matter very important. It is a matter of health and comfort. I strongly believe that Toyota, the world’s second car manufacturer shares the same ideas about the importance of health and comfort. I would like to be informed officially, in order to protect my legal right’s, if the lack of cabin filter in my Yaris version is a policy of Toyota Europe or Toyota Hellas – Greece. The car is shipped from France with or without the filter?

Waiting your quick response,

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