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Old 08-12-2007, 05:50 PM   #1
death is my gift
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So I went to the dealer and dude crawled under my car and said it was a plastic bag that had melted to my whatever-it's-called. I didn't believe him so I crawled under there with him and told him to show it to me. Sure enough, he was able to scrap a bit of it off with his ink pen. I asked him what I should do and he said either let it burn off by itself or take it to a "car wash" to have them scrap it off for me.

I then showed him the printed out TSB and he said that wasn't on "all" 2007 Liftbacks, just some. I told him I wanted it changed anyway and he said they could evaluate it (whatever that means) and if they don't find a reason to change it they would charge me 70 bucks for the evaluation. But, if they did find a cause to change it they would do it for free. I told him I would wait and see if the smell went away.

What do you guys think? Are they obligated to change it even though he said, "Not all '07 Liftbacks were affected?"
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Old 08-12-2007, 06:22 PM   #2
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Quote:
Originally Posted by death is my gift View Post
So I went to the dealer and dude crawled under my car and said it was a plastic bag that had melted to my whatever-it's-called. I didn't believe him so I crawled under there with him and told him to show it to me. Sure enough, he was able to scrap a bit of it off with his ink pen. I asked him what I should do and he said either let it burn off by itself or take it to a "car wash" to have them scrap it off for me.

I then showed him the printed out TSB and he said that wasn't on "all" 2007 Liftbacks, just some. I told him I wanted it changed anyway and he said they could evaluate it (whatever that means) and if they don't find a reason to change it they would charge me 70 bucks for the evaluation. But, if they did find a cause to change it they would do it for free. I told him I would wait and see if the smell went away.

What do you guys think? Are they obligated to change it even though he said, "Not all '07 Liftbacks were affected?"
Yeah, that sounds like a BS excuse. The TSB says Liftback, NOT some of them
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Old 03-02-2009, 11:15 AM   #3
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Yeah, that sounds like a BS excuse. The TSB says Liftback, NOT some of them
not true, it does give a VIN number cutoff point so not ALL liftbacks are involved.....
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