Someone Please Help With SET & Local Dealer Nightmare!

[b_hickman11]

Your first mistake was signing a contract on a car(or anything for that matter) that you have not seen in person yet. Signing anything before seeing what you will be getting is completely stupid. I did a preference order for my 08 Sedan and I had to put a $500 deposit to process the order. I didn't have to sign anything nor did the dealership ask me to. They just gave me a print out of my order. When a couple of weeks they called me with a VIN and 2 weeks later it came in. The first thing we did when I got to the dealership was to check out the car, inside and out, to make sure it is what I wanted and that everything was in working order. Your dealership was wrong if they ask you to sign something but even if you they did, you should have refused. Also when you went to pick up the car, you should have left it there and not accept it. By you driving the car off the lot, it meant that you were satisfied even if you pointed a few things out. And about SET. If they are like GST, which I think is bigger than SET, then they are a private dist. and they are really not even part of the Toyota co. They are just a wholesale dist. that does business with dealerships, not consumers. So thats probably why they are not responding to you.

[sanityassassinv2]

Originally Posted by b_hickman11

Your first mistake was signing a contract on a car(or anything for that matter) that you have not seen in person yet. Signing anything before seeing what you will be getting is completely stupid. I did a preference order for my 08 Sedan and I had to put a $500 deposit to process the order. I didn't have to sign anything nor did the dealership ask me to. They just gave me a print out of my order. When a couple of weeks they called me with a VIN and 2 weeks later it came in. The first thing we did when I got to the dealership was to check out the car, inside and out, to make sure it is what I wanted and that everything was in working order. Your dealership was wrong if they ask you to sign something but even if you they did, you should have refused. Also when you went to pick up the car, you should have left it there and not accept it. By you driving the car off the lot, it meant that you were satisfied even if you pointed a few things out. And about SET. If they are like GST, which I think is bigger than SET, then they are a private dist. and they are really not even part of the Toyota co. They are just a wholesale dist. that does business with dealerships, not consumers. So thats probably why they are not responding to you.

You’re absolutely right B, and normally I would not let something like this happen but there was some very extenuating circumstances that transpired which made me do what I did:

1.) My loan approval was good for two months and there were only a couple of days left on it when I signed the paperwork—the loan rate that I had locked in would have been lost.
2.) I had just been involved in an accident; someone “merged” into my lane without seeing me and obliterated the right side of my truck which was out of commission. I was still awaiting the other parties’ insurance company to provide me a rental car and couldn’t really afford the additional expense of covering it out of pocket because my wife had been laid off for the last four months.
3.) I stupidly had faith that the person I was dealing with was honorable and would do the right thing. Unfortunately, they totally screwed me over and took advantage of my predicament.
4.) The only problem I noticed when I drove the car off the lot was the dent—everything else was discovered in the wee hours of the morning (when it is dark) on my way to work.

Yeah, I guess I am somewhat of a dumbass for letting this happen and actually taking a man at his word, but I can’t change what happened—I can only deal in the “now.”

As far as SET goes, I did finally get a response from them today but everyone is playing the "blame game." The dealership says it's SET's fault and to talk to them, SET says it's the dealers fault, Toyota says it's either SET or the dealer and there is nothing they can do.