Quote:
Originally Posted by Revsson
It makes no sense to me why they didn't let you keep the window sticker,
especially if it was the factory window sticker. My car was traded with a
dealer from Ohio and the sticker shows the original dealer. I kept the sticker.
My car only had 7 miles on it, and according to the salesman, they trailered
it up here.
That also sounds like crap that they didn't have the metal tag with the
key number code on it. I suppose it's possible that the car was test driven
before they got it, but for them to not be honest about the mileage on the
pink slip? This was a brand new car, right? If you get that letter from
Toyota regarding rating the dealership, perhaps you should let them have a
low rating.
I assume this is the same dealer that says nothing is wrong with the car?
Is there another dealer that could check it over?
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I know, I still have the stickers for my 98 Camry LE and my 06 Tundra but not this one, the salesman was a very young guy in his early 20's and said I was the 3rd person to buy a car from him, he had only been there 1 month so far...The car was brand new, and I did give them a low rating but mine was done over the phone, plus I called Toyota again and complained about the problem that's when I was told that is company policy to "duplicate the problem" in order for them to trouble shoot to find what's wrong....Yes it's the same dealer, infact same dealer I bought all 3 Toyotas from and always get good service from them except for this....I just assumed you had to go to the dealer you bought from or they wouldn't want to mess with the car since they didn't make the sale, I mean it kind of looks bad that I bought 3 Toyotas from this out of town dealer when I didn't buy from the intown dealership... I overheard a representative telling a woman you will always get better service from the dealer you bought from for that very reason....I have read on here before that Toyota sent out memos to their dealerships telling them to do as little warranty work as possible unless it becomes a safety issue just to save the company money. If they are wasting time and money doing warranty work they are missing out on charging a paying customer at the same time....In their defence, I've been trying my cruise control a lot since I talked to you guys and it's only worked bad twice, perfect all the other times, just my luck it will work fine when I bring it in tomorrow. I was thinking of asking the parts guy while I'm there how much it would cost for a new control module or sensor and change it myself......On a related note, I used to own a brand new 91 Nissan Hardbody pickup and the a/c didn't work that well and was told because my truck was black it wouldn't. After going back a few times, I tried going to other dealers thinking it would be different, and that dealer would call the original dealer and come back and tell me the same thing as the first one. I was even told that an a/c in a black vehicle is mainly just a "novelty item". Sorry to ramble on so much.