JD Power 3 yr dependability study

[roxy1]

Originally Posted by yaris-me

I'd like to add another point. As production increases so is the likely hood of decreased quality.

this does not need to be the case with proper QC procedures in place. toyota's production has increased, and they build a ton of cars. why are they holding a similarly high spot as they did in the previous long term study?

one thing seems clear. i was looking at the VDS from previous yrs, and the industry average (problems per 100 vehicles) has dropped dramatically over the past decade and the gap between the top and bottom has dropped dramatically as well. the numbers toyota and honda had in the 2005 VDS study would have put them below the current industry average.

so, its all relative. the numbers from the makes at the bottom of the current survey are close to the industry average numbers from only 4 yrs ago.

[yaris-me]

Originally Posted by roxy1

this does not need to be the case with proper QC procedures in place. toyota's production has increased, and they build a ton of cars. why are they holding a similarly high spot as they did in the previous long term study?

one thing seems clear. i was looking at the VDS from previous yrs, and the industry average (problems per 100 vehicles) has dropped dramatically over the past decade and the gap between the top and bottom has dropped dramatically as well. the numbers toyota and honda had in the 2005 VDS study would have put them below the current industry average.

so, its all relative. the numbers from the makes at the bottom of the current survey are close to the industry average numbers from only 4 yrs ago.

Should be, would be, could be, there is a point of diminishing return where the cost of quality control impacts the price of competition. As production increases the cost of quality control increases to the point of diminishing profits.

[roxy1]

[QUOTE=yaris-me;270705]Should be, would be, could beQUOTE]

it is. toyota has proven it over time. their production has risen steadily over decades while quality control has been maintained. we shall see if it holds up as they continue to put out more cars. its about workplace engineering practices when it comes to improving QC and increasing production w/o incurring similarly increased costs. hyundai has figured this out and i think ford is on their way as well.