So, not sure how to feel on this little matter..?

[Jem_hadar]

Well, it appears much of it my fault then, bc i did sign a document when i dropped off my keys, but of course, I didnt read the document as I should have, and just signed -- my own fault, i know.

I think may just go in to see Tim, my original salesman, who I talk to whenever I see, and pass on my feelings about the whole situation, even though it turns out a large part of it was likely caused via my negligence to read what I was handed to sign -- though I still can contend, I think, that they, the service department, really should have known and realized i had had my cabin air filter changed by them not less than 6 months ago, non!?

Obviously i appear to be partly or wholly to blame for the extra work (at least transmission fluid change) by not reading the initial signed document (which I will comment though provided had no estimate or quote).

But i still think they should have caught the whole cabin air filter issue -- esp sine they serviced it last time.

And I still think I should have gotten some oil back.

And I still wish the service reps had communicated better with me about what I was in for this time, esp since they were jumping a whole scheduled service appt.

What's done is done. I'm not looking for reimbursement or to get something for free, though if they offered, free of charge, to drain the trans oil they put in and allow me to bring in some synthetic oil to replace it with, I would very happy.

I think I just want to air my feelings to my dealership, and be done with it, get it off my chest officially.

[tomato]

Originally Posted by Jem_hadar

I think may just go in to see Tim, my original salesman, who I talk to whenever I see, and pass on my feelings about the whole situation, even though it turns out a large part of it was likely caused via my negligence to read what I was handed to sign -- though I still can contend, I think, that they, the service department, really should have known and realized i had had my cabin air filter changed by them not less than 6 months ago, non!?

...

I think I just want to air my feelings to my dealership, and be done with it, get it off my chest officially.

Worth a try but you know, sales is sales, and service department is a completely different story, like 2 different companies (Come to think of it, I don't think that practice is limited to car dealerships, you know sales and support usually have a very different vintage point). So anyway you can always go talk to your guy, but chances are nothing much is going to happen after that.

But hey, I'm not an expert or anything, I'm just giving my humble opinion that's all. sure wouldn't want to offend the more knoweldgeable members of this forum or anything