So, not sure how to feel on this little matter..?

[roxy1]

Originally Posted by kustom play

missed oil change has nothing to do with it

it has EVERYTHING to do with it. there were no other faults found with the engine, according to the service dept.

is it BS? yes, sure it is. im not arguing that point. there is no way oil should be getting consumed so fast that a 7500 mile interval would run it dry. my point, and the only point, is that missing the oil change interval by such a large amount is precisely what gave the toyota the ability to twist the denial of warranty in this particular case in their favor.

im sure the truth lies elsewhere, but sometimes things aren't fair. the gentleman in this case is getting screwed, to be sure. it isnt the first time it has happened to a customer, and it wont be the last.

[markitect]

Originally Posted by roxy1

it has EVERYTHING to do with it. there were no other faults found with the engine, according to the service dept.

If it was a catastrophic failure resulting in sudden oil loss there would have been signs all over the engine compartment. If it was a slow leak, then performing regular maintenance, or just checking your fluids on a regular basis would have easily prevented the failure.

Normally I agree that car companies try to screw you over when possible, but in that case Toyota is probably right.


For the OP, I do about the same thing, I recently was getting the previous service done about 1000k miles short of the next one. My dealership however asked me which service I wanted. If there is another dealership near by, I would move my business there.