not so good of an experience

[racerb]

When I lived in Kannapolis NC I would take my Toyotas to the dealership in Concord and sometimes the one in Salisbury. They never asked if I wanted any unessacary or costly work performed, unless at my request. Well within weeks of moving here to Wilmington, I took my Tundra in for a routine oil change. After what seemed like an hour (usually 30 minutes), the Service Writer came into the waiting room with a list of things my truck needed. His list included changing all fluids, replacing belts and hoses (less than 2 years old) and a bottom line price of over $800, this for a $24.95 oil change. Well needless to say, I got my oil change nothing more, but have never returned to this dealership for service. I'll do it myself or take it to one of the highly trusted independent shops in this area before ever going back to this Dealership!

racerb

[bronsin]

IS there anyway they could be arrested for fraud? I mean, the car is two years old and they want to change the hoses and belts?

Anyway the feds could be persuaded to conduct a sting operation against these people?

Originally Posted by racerb

When I lived in Kannapolis NC I would take my Toyotas to the dealership in Concord and sometimes the one in Salisbury. They never asked if I wanted any unessacary or costly work performed, unless at my request. Well within weeks of moving here to Wilmington, I took my Tundra in for a routine oil change. After what seemed like an hour (usually 30 minutes), the Service Writer came into the waiting room with a list of things my truck needed. His list included changing all fluids, replacing belts and hoses (less than 2 years old) and a bottom line price of over $800, this for a $24.95 oil change. Well needless to say, I got my oil change nothing more, but have never returned to this dealership for service. I'll do it myself or take it to one of the highly trusted independent shops in this area before ever going back to this Dealership!

racerb

[daf62757]

Originally Posted by bronsin

IS there anyway they could be arrested for fraud? I mean, the car is two years old and they want to change the hoses and belts?

Anyway the feds could be persuaded to conduct a sting operation against these people?

I don't think the feds would waste a second of time on something like this.

[bronsin]

Originally Posted by daf62757

I don't think the feds would waste a second of time on something like this.

A shame.

[racerb]

Originally Posted by bronsin

IS there anyway they could be arrested for fraud? I mean, the car is two years old and they want to change the hoses and belts?

Anyway the feds could be persuaded to conduct a sting operation against these people?

A friend of mine went to this same Dealer for a noise in the front end of her Camry. She was told it was a bad drive axle, they would replace it to the tune of $450 plus labor. She decided to take it to a local garage for a second opinion, where the mechanic found a front tire with a seperate steel belt. Well needless to say, she replaced a $100 tire not $450 drive axle. I think she learned her lesson and want bo going back to this dealer anymore.