Crack in paintjob on roof on 2012, What should I do?

[Chwbcca]

Well, I'm not sure what the dealer's response will be, I hope it will be a good one. I'm such a noob, I have no idea whether or not I should get an appointment at the dealership or call ahead or what...

[nookandcrannycar]

Originally Posted by Chwbcca

Well, I'm not sure what the dealer's response will be, I hope it will be a good one. I'm such a noob, I have no idea whether or not I should get an appointment at the dealership or call ahead or what...

I wouldn't call ahead. If you just go in you will get a better idea of how they will treat you 'naturally' (without any potential 'rehearsal'). Yes, I am extremely cynical . Others may advise the opposite. I have had one contact with a Toyota dealership in your area. My alternator had to be replaced while I was visiting in 2010 (I came up to catch a game during the opening home stand at Target Field). I got a quote from the Toyota dealership in Burnsville. They were professional, but the price was outrageous. I ended up going with Sears (nearby) at a bit under half the cost, if I remember correctly. One of the service writers at Sears was able to reach the vendor they have the most confidence in and they had a re-manufactured alternator for me. I'm about to hit 80k on that replacement alternator and it is still performing well.