vent selector switch seems stuck/difficult to turn

[hondajt]

Dealer says it isn't covered under warranty, but hasn't done anything, they just looked at it, called, said it's not covered, do you want it fixed. I said I was disappointed it wasn't covered and I'd get back to them.

I'm 90% certain it's a broken tab on the knob. I assume they think so too, and are thinking it's misuse/physical abuse, and that is why they don't want to cover it. The only problem being, I didn't do that, it was like it when I purchased it.

Thoughts?