So, not sure how to feel on this little matter..?

[roxy1]

Originally Posted by kustom play

i did/do work for scion/toyota so i think i know what im talking about

theres no way the camry ran dry on its own sorry, my 92 toyota doesnt even burn that much oil and its never seen a service nor have i ever bothered to change the tranny oil nor flush the coolant and it still runs like a champ lol.

im sure it ran dry due to not rotating the tires and changing the tranny fluid lol
.

doesnt matter why the camry really ran dry. the denial of the claim is directly connected to the failure to have the oil changed in a timely manner. it had gotten an oil change at the previous intervals, but missed the most recent 2500 miles ago. of course i also believe there is something seriously wrong and missing an oil change didnt "cause" the problem. however, toyota is claiming the amount of oil used to be "within outlined parameters," and that the missed oil change contributed to the engine running dry. bottom line is had the owner done the scheduled oil change, toyota would have no excuses for denying that claim.

im certainly not saying missing an oil change interval would actually cause a REAL problem, but could give toyota an "out" on certain specific engine failures.

[roxy1]

Originally Posted by kustom play

missed oil change has nothing to do with it

it has EVERYTHING to do with it. there were no other faults found with the engine, according to the service dept.

is it BS? yes, sure it is. im not arguing that point. there is no way oil should be getting consumed so fast that a 7500 mile interval would run it dry. my point, and the only point, is that missing the oil change interval by such a large amount is precisely what gave the toyota the ability to twist the denial of warranty in this particular case in their favor.

im sure the truth lies elsewhere, but sometimes things aren't fair. the gentleman in this case is getting screwed, to be sure. it isnt the first time it has happened to a customer, and it wont be the last.

[MUSKOKA800]

They don't call them STEALERSHIPS for no reason.

Personally, I buy it, leave and never return useless it's definitely a warranty covered issue.
All the service items and parts are cheaper elsewhere and doing it myself is fun, free and more convenient then working around someone elses schedule.
Everything listed below with the exception of the Toyota Options was installed in my driveway. Same with all maintenance thus far. I'm nearing 50,000 kl.

[markitect]

Originally Posted by roxy1

it has EVERYTHING to do with it. there were no other faults found with the engine, according to the service dept.

If it was a catastrophic failure resulting in sudden oil loss there would have been signs all over the engine compartment. If it was a slow leak, then performing regular maintenance, or just checking your fluids on a regular basis would have easily prevented the failure.

Normally I agree that car companies try to screw you over when possible, but in that case Toyota is probably right.


For the OP, I do about the same thing, I recently was getting the previous service done about 1000k miles short of the next one. My dealership however asked me which service I wanted. If there is another dealership near by, I would move my business there.