Need everyones opinions on Spring/Shocks combo's please - Toyota Yaris Forums

Lazerdot · 06-02-2009, 10:30 AM

Wow guys.

It's unfortunate that litigation has had to take over for common sense and good customer service. One problem is that everyone wants something for nothing even when the problem was created by themselves. No wonder dealers are reminding us of warranty issues.
The tendency to sue in this country has ruined many folks ability to use common sense in one area for the fear they will be required to do something similar in a dissimilar situation.
As an airline pilot I know that alot of time is spent and delays created just for CYA. CYA from passengers, FAA, and company. Hey, some must be done for sure.
I have dealt with TRD Sparks, NST, and Micro-Image so far. I take what they say very seriously and respect their opinions. If I'm told there might be a warranty issue, then like it or not my decision to move forward with a mod is mine alone. I'll take the risk that I may not be able to get something fixed under warranty. The other hand would be that a good dealer will recognize an obvious failure that should be covered and would not blame a mod that was not the problem.

Regardless, it will always come down to us and our own character.

06-02-2009, 10:30 AM	#33
Lazerdot View User's Garage Drives: Blazing Blue 08 liftback Join Date: Dec 2008 Location: Euless Texas Posts: 241	Wow guys. It's unfortunate that litigation has had to take over for common sense and good customer service. One problem is that everyone wants something for nothing even when the problem was created by themselves. No wonder dealers are reminding us of warranty issues. The tendency to sue in this country has ruined many folks ability to use common sense in one area for the fear they will be required to do something similar in a dissimilar situation. As an airline pilot I know that alot of time is spent and delays created just for CYA. CYA from passengers, FAA, and company. Hey, some must be done for sure. I have dealt with TRD Sparks, NST, and Micro-Image so far. I take what they say very seriously and respect their opinions. If I'm told there might be a warranty issue, then like it or not my decision to move forward with a mod is mine alone. I'll take the risk that I may not be able to get something fixed under warranty. The other hand would be that a good dealer will recognize an obvious failure that should be covered and would not blame a mod that was not the problem. Regardless, it will always come down to us and our own character. Last edited by Lazerdot; 06-02-2009 at 10:51 AM.