Quote:
Originally Posted by Shroomster
I have no idea what book time would be for the head, I'm thinking maybe 4-6 hours...maybe more. (that's what is paid not how long it will take the individual to do the work)
I hate to say it but spiteful as it may sound, pushy customers are not what service writers and the techs like. you're being just a tad overbearing (its what I'm gathering from your posts)
You have to remember your car is not the only one there, They do not shove an-in progress car out of the way just for you. Also there are other reasons your car may not be worked on immediately, but those are too many to list.
You make an "appointment for drop off" not a "reservation for immediate service".
Let them do their job and then bitch when you get it back and something is wrong. don't take this post the wrong way I'm not talking down to you, just trying to offer some rationale.
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His issue is not the time. His issue is
the man's word, which clearly wasn't kept, and he is doubtful
if they can do this job properly.
I wish I could tell if my own gasket was leaking, but I have so much rustproofing underneath, I doubt I'll ever be able to say.