Ridiculous errors from the dealership

[Lucas13]

Yes you should, the process takes couple of days the first time you call they don't provide a case number until the next day or so a case manager follow up with you and will give you the case #
You need to tell to your case manager every single detail of the repair and what you need corrected on your yaris, also mention all the BS from the dealer try to have names of the people you talked to.
Believe me this the best way to get this straightened, my car has been repaired from the seats all the way to the transmission, most of my repairs took them more than one attempt to resolve them, when my seat job was finally repaired after 9 months and numerous attempts there were some damaged panels, I demanded all the panels and plastics that got scratched to be replaced

-middle console
-Door sills
-One rear panel
-side plastic cover of the seats

This is just a short example because I have many more...