Dash destroyed in electrical fire.

[purpleminx]

For anyone who wanted to know, I heard back from Toyota yesterday. What they told me was along the lines of, "Toyota is not at fault, but we don't know what is" so I asked them if they had ripped the dash apart to take a look inside. The answer was no.

Apparantly all they did was look at it, look at the fuse box, and decide they had nothing to do with it. They said if I wanted more than that, I'd have to talk my insurance company, which is nonsensical. It's as if they don't want to prove that it was them, they want someone else to do it.

The insurance company has taken the car back to its assessment centre. They're not happy. They're calling in an electrician and an engineer. The saga continues!

[CTScott]

Originally Posted by purpleminx

For anyone who wanted to know, I heard back from Toyota yesterday. What they told me was along the lines of, "Toyota is not at fault, but we don't know what is" so I asked them if they had ripped the dash apart to take a look inside. The answer was no.

Apparantly all they did was look at it, look at the fuse box, and decide they had nothing to do with it. They said if I wanted more than that, I'd have to talk my insurance company, which is nonsensical. It's as if they don't want to prove that it was them, they want someone else to do it.

The insurance company has taken the car back to its assessment centre. They're not happy. They're calling in an electrician and an engineer. The saga continues!

From my experience with analyzing catastrophic electrical failures on machinery, the origin is typically where the maximum amount of charring (or complete combustion of combustible material) has occurred. In your case it looks like that point is the area completely devoid of plastic, directly left of the radio volume knob by approximately 15cm.

I still want to see what is under that part of the dash on the "down under" Yaris. Can someone else from Australia snap some pictures up under the dash (Lay on the floor and snap a few up in the area mentioned above)?

[floydisrock]

Originally Posted by purpleminx

For anyone who wanted to know, I heard back from Toyota yesterday. What they told me was along the lines of, "Toyota is not at fault, but we don't know what is" so I asked them if they had ripped the dash apart to take a look inside. The answer was no.

Apparantly all they did was look at it, look at the fuse box, and decide they had nothing to do with it. They said if I wanted more than that, I'd have to talk my insurance company, which is nonsensical. It's as if they don't want to prove that it was them, they want someone else to do it.

The insurance company has taken the car back to its assessment centre. They're not happy. They're calling in an electrician and an engineer. The saga continues!

Care to share who your insurance company is?

[purpleminx]

Originally Posted by floydisrock

Care to share who your insurance company is?

AAMI