Just bought 2015 Yaris and think they sold me the wrong trim.

[NYC-SE]

Another case of a car salesman living up, or more accurately down, to their reputation. Having said that, YOU fell down on the job as well. NEVER believe ANYTHING a salesman says. Verify, verify, verify.

I would take it back and throw a holy fit. Threaten to contact your state's Attorney General and then do so if they don't resolve the issue. Either they take back the car for full refund or you keep car for a partial refund. That's what I'd do. Good luck.

[Kaotic Lazagna]

Originally Posted by NYC-SE

Another case of a car salesman living up, or more accurately down, to their reputation. Having said that, YOU fell down on the job as well. NEVER believe ANYTHING a salesman says. Verify, verify, verify.

I would take it back and throw a holy fit. Threaten to contact your state's Attorney General and then do so if they don't resolve the issue. Either they take back the car for full refund or you keep car for a partial refund. That's what I'd do. Good luck.

As a prior sales consultant, I would just say his salesman (I'm using that as a different term from consultant) just didn't know their product. I worked with a few people that were the "fake it 'til you make it" type. But then again, could have been the stereotypical sleazy type.




OP, if your contracts/paper work say "Yaris SE" or model code 1464 anywhere, that would be enough proof to show that you were sold an incorrect model.