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Old 09-15-2009, 02:03 PM   #1
schleppy
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I would start making phone calls asap. That kind of behavior is deplorable and the dealer needs to be publicly called on it.
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Old 09-15-2009, 02:32 PM   #2
RedRide
 
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Quote:
Originally Posted by schleppy View Post
I would start making phone calls asap. That kind of behavior is deplorable and the dealer needs to be publicly called on it.
Better yet, write registered letters (signature required). Ths method always gets attention (no matter what the situation or with who) as they can not deny the documentation.

This metod gets results every time and I don't waste my time with phone calls any more.
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Old 09-15-2009, 10:00 PM   #3
Stoln
 
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I had a similar issue with a dealer in Manitoba as well, It was sunshine Toyota. I had aftermarket factory installed cruise installed at time of purchase, then it did not work, took it in and they told me because I had an alrm/starter installed it was the brain that made the cruise stop working. They pulled the brain for the alarm out and left it in the tray in front of the auto shifter. I asked them why they didn't call to explain this to me and charge my wife 80+ to pick up car, got the answer it was the brain and to take it back to however installed it. I did and when the guy who installed it at Advance heard this the first thing he told me was what part of the alarm is connected with the cruise. We drove the car without the brain and the cruise worked, than drove it with the brain in and it worked. I went back to the dealer and bitched as they are useless. I got the money back and never stepped foot in that dealer again, I changed to a different dealer and have had nothing but good luck with them and they even called me for a recall and my file is not even with them. It happens every where. Do it yourself and save all the hassels.
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