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Old 11-21-2013, 08:58 PM   #1
kavita
 
Drives: Toyota Yaris
Join Date: Nov 2013
Location: Trinidad
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Quote:
Originally Posted by nookandcrannycar View Post
Parts are not under warranty? (!!!!!) I've never bothered to learn the length or scope of a non U.S. Toyota warranty...guess I assumed it would be the same...we know what happens when one assumes .
that's what I was told by the Service Section! Ridiculous right? They said if I wanted to replace the filter, I'd have to pay for it...for my barely two month old (at the time) car!
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Old 11-21-2013, 09:16 PM   #2
nookandcrannycar
 
Drives: 2('14+'07)MT 3d ,wHandCrWndws!
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Originally Posted by kavita View Post
that's what I was told by the Service Section! Ridiculous right? They said if I wanted to replace the filter, I'd have to pay for it...for my barely two month old (at the time) car!
there are very few 'parts' that might not be covered under a normal warranty, but I'd think the air filter (the one under the hood, near the battery) and the cabin air filter would be two of those. That said, I still think the dealer is nitpicking you. Perhaps it is a small dealership and the have a micromanage/helicopter attitude about potential profit. One of the two dealerships closes to me has done several fairly small things for me that they probably should have charged me for, but didn't (and I didn't even buy my Yaris there...I bought it in Rhode Island while I was still living in California). They are trying to build goodwill, not nitpick. However, they can afford to. Their normal inventory of new vehicles is over 3,000 and they are the #1 volume Toyota Tundra dealer in the world. Plus, a second Toyota dealer (with an inventory under the 3,000+ new of the one near me..but still good sized) and a Nissan dealer = same ownership.
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Old 11-22-2013, 12:31 AM   #3
nookandcrannycar
 
Drives: 2('14+'07)MT 3d ,wHandCrWndws!
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Originally Posted by kavita View Post
that's what I was told by the Service Section! Ridiculous right? They said if I wanted to replace the filter, I'd have to pay for it...for my barely two month old (at the time) car!
I thought I remembered (from reading) that the leak caused the stink. My bad. I hope CTScott's suggestion above provides relief. Good luck!
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Old 11-22-2013, 02:00 AM   #4
kavita
 
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Originally Posted by nookandcrannycar View Post
I thought I remembered (from reading) that the leak caused the stink. My bad. I hope CTScott's suggestion above provides relief. Good luck!
Thanks
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