Megan Racing muffler installed

[TOLMACH]

Originally Posted by cali yaris

That's BS. You'll find those "tips for buying" on TRDsparks page for terms and conditions as well.
You bought from them, I see. It's not uncommon AT ALL in our industry.

Did it look like the box with your intake had been opened and inspected by TRDsparks?
NO. They're a vendor, just like us. Why aren't you bashing them? Same thing could have happened there.

I think Jeff got you a solution last night that you will agree to, by the way. He just quietly gets the job done.

I didn't start this, but I feel an obligation to reply when I see us being singled out and/or misinformation being posted.

Why does TRD sparks bother you so much? Grow up, make your own decisions re your business.. think about yours, not theirs clients

Also, do not assume.. just speak for yourselves

[TOLMACH]

Originally Posted by mazilla

OP, stop staring at your exhaust tip and move on with your life. Nobody here cares about it, except you and the folks @ MI and you're doing your very best to dissuede them from helping you.


Worst thread ever.

judging by messages in my mail box, some people do care about myself

thanks for your opinion anyways

[cali yaris]

You obviously didn't bother to read your email yet. Might want to do that before posting more crap about my company.

the claim indicates the refund of the cost of item plus shipment portion attributable to this item (for which I used info kindly supplied by Jeff)

We offered a 100% refund + your shipping costs, upon return, AS YOU DESCRIBED as option 2. We've never failed to provide a refund as promised. Never.
You rejected that offer.

[cali yaris]

Did it look like the box with your intake had been opened and inspected by TRDsparks?
NO. They're a vendor, just like us. Why aren't you bashing them? Same thing could have happened there.

Didn't answer this question. Gee, I wonder why not.

[TOLMACH]

Originally Posted by cali yaris

You obviously didn't bother to read your email yet. Might want to do that before posting more crap about my company.



We offered a 100% refund + your shipping costs, upon return, AS YOU DESCRIBED as option 2. We've never failed to provide a refund as promised. Never.
You rejected that offer.

Sorry I am not getting it.. So far I have not received any refund offers. Can you just do it ? (225 + 70something that I paid)

Option 2 is not acceptable (I told you already)- lots of hustle involved and I do not want to risk my money anymore

[TOLMACH]

Originally Posted by cali yaris

Didn't answer this question. Gee, I wonder why not.

I am so far crazily happy with them. they do not forget my orders (I mentioned my request for Eibachs two weeks ago, right?), ship it fast. Last time they subsidized my shipping. I know couple guys there - very nice people.

[TOLMACH]

Originally Posted by cali yaris

You obviously didn't bother to read your email yet. Might want to do that before posting more crap about my company.



We offered a 100% refund + your shipping costs, upon return, AS YOU DESCRIBED as option 2. We've never failed to provide a refund as promised. Never.
You rejected that offer.

If I hear the word @crap@ or anything similar re myself one more time from you, I will stop discussing options with you at all.

Are we clear?

[tooter]

Originally Posted by mazilla

...stop staring at your exhaust tip and move on with your life.

That's good advice for me too!
I'm always staring at my exhaust tips.

[cali yaris]

I will stop discussing options with you at all.

I thought you already did.

I am so far crazily happy with them.

They didn't open and inspect the product (I called and asked if they do that). But you are criticizing us for not doing it. That's the point. I'm glad you are happy with them, as you should be; good company.

Are we clear?

I got a copy of what Jeff wrote you, so I know it was sent. I'd like a yes or no immediately so we don't waste any more of your time.

[Golddeenoh]

Originally Posted by cali yaris

Didn't answer this question. Gee, I wonder why not.

^That is simply answered, it is hard to make an argument if you manage to prove your points invalid. it is the application of Rhetoric to persuade the audience to believe the writer's side of the story. whether it is just or whether the write believes that they are right isn't always the point but if they can attempt to make others think they are right then the original point is irrelevant. Either way I find the attempt to argue something this petty as a waste of server space, when simple negotiation is what would resolve the problem and not the bashing of a company trying everything in reason to fix the issue. Which brings me to the final point, If you can't be a mature, rational person when attempting to conduct business with a business in another country and then to assume that venting your idiotic rage will make things better then you should quit buying stuff off line and learn how to deal with issues the right way, not the way a child does to try and get something. You don't get things fixed by not agreeing to fix them, you get them fix by settling the issue and moving on. If that mean that you will not chose to use a company whether that be the company that sold the product or the company that made the product then life will go on. This QQ log is helping nothing and will only add to unnecessary and irrational frustration.

[goliath1812]

Originally Posted by TOLMACH

- MI reimburses me for everything: my muffler, my original shipment and return shipment costs (again, on exceptional basis)

Really, what more do you want? Garm offered to reimburse you for everything, all you need to do is ship back the muffler, even at their expense. What more can you possibly ask for? Do you want to get your money back and keep the muffler? Is that what you're expecting PayPal to do?

[tooter]

Originally Posted by TOLMACH

Sorry I am not getting it..

I believe you, Tolmach...
Refusing a 100% refund including shipping when you send the exhaust back is definitely missing the point.

By now you could have taken a fine flat file to the end of the tip and simply filed it straight. And you could have enjoyed the personal satisfaction of being creative and productive enough to resolve this issue yourself.

It's a pretty good bet that you use the same negative adversarial approach in other areas of your life as well. So it obviously must have more perceived value to you than any of the positive alternatives.

[mazilla]

Originally Posted by TOLMACH

Sorry I am not getting it.. So far I have not received any refund offers. Can you just do it ? (225 + 70something that I paid)

Option 2 is not acceptable (I told you already)- lots of hustle involved and I do not want to risk my money anymore

You seriously want them to refund all of the shipping costs and the complete cost of the item up front, then wait around for you to ship the used(and probably abused) item back? What kind of drug are you smoking up there bro?

You fucked up, and now you want all your mistakes washed away with other peoples money...shame on you.

[goliath1812]

Lol,that looks so much like one of my dogs :-)

[TOLMACH]

Originally Posted by tooter

I believe you, Tolmach...
Refusing a 100% refund including shipping when you send the exhaust back is definitely missing the point.

By now you could have taken a fine flat file to the end of the tip and simply filed it straight. And you could have enjoyed the personal satisfaction of being creative and productive enough to resolve this issue yourself.

It's a pretty good bet that you use the same negative adversarial approach in other areas of your life as well. So it obviously must have more perceived value to you than any of the positive alternatives.

Just curious.. you are constantly repeating the words @positive, satisfaction, value@ - why would you do this? Are you a McDonalds shift manager or something?

[TOLMACH]

Originally Posted by why?

You are living in denial. Paying return shipping for defective or unwanted items is standard on pretty much every website. Since you seem to think otherwise, I'll list them.

GT Spec on your vaunted e-bay. No returns.

http://www.trdsparks.com/info.htm No returns on installed items.

http://www.summitracing.com/customer...faqs/?aid=3451 Summit Racing - if it has been used, call the manufacturer, we won't touch it.

http://www.toyboxracingstore.com/shi...-policies.html Toy Box Racing You install you own.

http://www.rockauto.com/lang/en/policy.html Rock Auto, you install, you own.

No one will pay for shipping. This isn't just auto related either, no one pays for return shipping.Even QVC doesn't pay for return shipping.


No one is going to abandon MI because of you. Your posts you yourself have wrote proves you were combative.

This type of solution is only offered when customers are being flat out jerks, and the vendor realizes sanity is simply not going to rule the day. MI should really just tell you to call Megan, and walk away. MI knows how you look to us, know they would not lose anything by just quoting the exact same policies everyone else has, and could simply walk away from a headache and not have a worry. Yet they are still trying to help you, even after you start bashing them while they are still trying to fix your situation! I can't believe anyone else would go that far above and beyond the call of duty. I know I wouldn't.

And then you try to compare it to buying knock off parts on e-bay. You know why they quickly replace items on ebay? Because they buy them in such a large bulk that the items might be 10% of overall costs, at most. You can get away with this when the items are the cast offs and the crappier items that are rejected by name brands in their chinese sweatshops. You seem to not realize in china they have factories that make these things all day every day, and make them with $2 or $3 an hour workers. So yea, you pay $50 for a part that cost them $5 to make, of course they will just ship an extra one out to you.

Why?, you did quite a research.. I regret to say no one is probably even bother reading that. I said already that I do not accept the MI policies - they are against clients, not for clients. This post is about myself, it is about my experience with MI. I do not care about some other company A, B, and Z. Some parts to my exprience are important for others to know, that is why I made my signature (I had to remove it as was instructed this morning).

[jpmck03]

TOLMACH, thanks for an entertaining thread!

[SUBSCRIBED!]

[yarisugi]

TROLLMACH

the new caveatipse