Help! Cruise Not Working After Spiral Cable Install

[dogsridewith]

go over the dealers heads and call the 800 phone number in the back of the owner's manual
(yes, what told may be all true, but Toyota wiring harness connecters are all different from each other, the two halves fit very tight, and how to release the tiny and often recessed locking claw is a complete mystery...not in the factory manual. so invites mechanics to get pissed and pry/yank to get the connectors apart. which, duh, isn't good for them.)

[06YarisRS]

Originally Posted by dogsridewith

go over the dealers heads and call the 800 phone number in the back of the owner's manual
(yes, what told may be all true, but Toyota wiring harness connecters are all different from each other and how to release the locking claw is a complete mystery...not in factory manual. so invites mechanics to get pissed and pry/yank to get the connectors apart. which, duh, isn't good for them.)

Thanks. I'll call the dealer back and if they don't offer to fix it, I'll then call customer service.